Delta airlines customer service

Delta Air Lines intends to ensure that your air travel experience will encompass, to the best of our abilities, the most comprehensive customer service possible. We have outlined our responsibilities and how we will fulfill them in key points, known as our Customer Commitment. We will disclose on our website, at the ticket counter, or when you call our reservation center to inquire about a fare or make a reservation, that the lowest fare offered by Delta to the general public for the delta airlines customer service you have requested may be available elsewhere, if that is the case, delta airlines customer service.

If you require additional assistance at the airport, onboard your flight, when traveling with a caregiver, and when contacting the TSA or DOT, we can assist. Review the ways that we can help as you travel. Our teams work hard to make sure you receive the excellent service you expect, even if you need extra accessible assistance at the airport or on your flight. Airport security screening is required for all customers, but if you would prefer a pat down screening, please notify a TSA agent. Private screenings are available on request. If you take advantage of our provided wheelchair service, you will be escorted through security by your attendant. If you or someone you're traveling with has a disability, medical condition or other circumstance and would like additional assistance or if you have any questions about the security screening process, please call the TSA Cares helpline at prior to your trip.

Delta airlines customer service

It's easy to review your loyalty benefits, commonly referenced policies and ways to prepare for upcoming travel. Manage your loyalty program account. Learn how to travel with children and infants and about unaccompanied minors. Review requirements for traveling with your pet. View our list of our most commonly asked travel planning questions. If you purchased a Delta Vacations package, please visit delta. Manage Your Rental Car Reservation. Alamo Dollar Hertz National Thrifty

You can reach us with these reservations phone numbers when you're calling from South America. Your refund will be issued to your original payment method.

We understand that your plans may change, which is why you can make changes or cancel your flight online prior to departure. Visit My Trips to make changes to your flight s any time before your travel date. As a reminder, some tickets may be subject to a cancellation charge or be non-changeable after expiration of the Hour Risk-Free Cancellation Period. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees. Basic Economy tickets purchased for travel originating in the United States and Canada remain non-refundable and non-changeable.

It's easy to review your loyalty benefits, commonly referenced policies and ways to prepare for upcoming travel. Manage your loyalty program account. Learn how to travel with children and infants and about unaccompanied minors. Review requirements for traveling with your pet. View our list of our most commonly asked travel planning questions. If you purchased a Delta Vacations package, please visit delta. Manage Your Rental Car Reservation. Alamo Dollar

Delta airlines customer service

Throughout the pandemic, airline call center agents have had to deal with unprecedented flight cancellations and reservation changes, leading to hours-long hold times, if customers were able to get through at all. As we explain in this post , we've generally had success reaching a Delta agent at , but that isn't the case right now. Reader Tom S. Of the three largest U. As for Delta, I've made many attempts to contact the airline myself, most of which resulted in the following prerecorded message:. Several TPG colleagues continue to hear the same message when they call, though Delta Platinum and Diamond elites on the team have been able to request a call-back, with wait times of between 42 minutes and two hours. TPG's Zach Griff, meanwhile, was offered a call-back time of 50 minutes when calling his elite number, even though he didn't enter his SkyMiles number, so it's clear that "your mileage may vary" here. Luckily, we've landed on a few workarounds, that even work for non-elites.

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For the following scenarios, these tickets cannot be changed online and we recommend reaching out to our Reservations Specialists by messaging us or calling us at Check Reimbursement Case Status. Change or Cancel , Site Section Navigation. Page Name: Customer Commitment. It serves destinations in 54 countries worldwide. Ticket Office Locations. How long will it take to process my online refund request? Legal Privacy Inquiries. To ensure the high quality of these services and protection of customer rights, we designate Complaint Resolution Officials CROs in all airports who are responsible for ensuring services are properly implemented for our customers with disabilities. Manage Your Rental Car Reservation. Accessible Travel Services. Notifying you in a timely manner of changes in your travel itinerary We will attempt to contact you, via contact information provided in your reservation, about changes in your travel itinerary when the event is known at least one hour before departure. Additionally, if you booked your flight within the last 24 hours, you can find out details about our Hour Risk-Free Cancellation. If you have questions, Delta Reservations can assist at

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Offering the lowest fare available We will disclose on our website, at the ticket counter, or when you call our reservation center to inquire about a fare or make a reservation, that the lowest fare offered by Delta to the general public for the itinerary you have requested may be available elsewhere, if that is the case. Need Help? For example, if you purchase via Reservations, you can cancel through delta. Feels Disappointed Feb 03, We are also happy to provide this service to children ages 15 through 17 traveling alone. If you take advantage of our provided wheelchair service, you will be escorted through security by your attendant. Requests for refunds may be submitted to any Delta ticketing location or your travel agent. Contract of Carriage: Canada. SkyMiles Manage your loyalty program account. We encourage you to contact your card issuer for their specific policies. I also made a mistake on the Airports in South Carolina, so I called customer service and explained to them where I wanted to go really, and they changed the tickets and destination immediately without any fees or anything. Czech Republic Slovakia. They are available at all airport locations during operating hours and will be glad to respond to our concerns at the airport.