Dell trackpad not working

June 20th,

This post is more than 5 years old. September 20th, My problem is, touch pad of my laptop stops working randomly when running on Dell drivers Elantech drivers from dell i got , but when i uninstall those drivers and use it with Windows 7 default drivers, touch pad it works without any glitch. So there is no hardware problem, i tried re-installing drivers but faced the same problem :emotion The reason i want Dell drivers is that it allows me two finger scrolling, pinch in zoom in and out and many other features like that and i can't do that with Windows 7 default drivers. I have this problem too 0. Responses 2.

Dell trackpad not working

A touchpad or trackpad on laptops is a pointing device with a tactile sensor that allows you to control the cursor or mouse pointer to select text, icons, files, and more. If you are experiencing any of the following symptoms, the suggested quick steps might help. Try each step and check if your touchpad issue is resolved. If the issue is not resolved, proceed to the next step. When the touchpad has any dirt, grease, liquids, or food on it, it may prevent the touchpad from recognizing your finger the touchpad must make good contact with your finger to work correctly. This application ensures your computer has the latest Dell driver updates and checks settings to keep your computer efficient and reliable. Running the touchpad diagnostics ensures that your touchpad and the hardware that supports it is working correctly. To run the diagnostics, browse to the SupportAssist touchpad hardware test page the test starts automatically. If the test fails, contact Dell Technical Support. The cursor does not move or respond when you click the touchpad buttons. The cursor disappears. Follow these quick steps to help you to resolve your touchpad issue Try each step and check if your touchpad issue is resolved. Fix 1: Ensure that the touchpad is turned on There may be times when your touchpad is turned off due to the settings on your computer, such as when an external mouse is connected.

To run the diagnostics, browse to the SupportAssist touchpad hardware test page the test starts automatically.

Duration: When available, closed caption subtitles language settings can be chosen using the Settings or CC icon on this video player. Touchpad issues may be caused due to outdated or corrupt drivers, incorrect touchpad settings, hardware failure, or more. When your touchpad is not working as it should, see the expanding section below that best matches the issues that you are having and follow the instructions. Ensure the touchpad and your finger do not have any dirt, grease, liquids, or food on them the touchpad has to make good contact with your finger to work correctly. Ensure that the touchpad is turned on.

The touchpad also called trackpad plays the prominent role of the primary pointing device in laptops. Although, nothing is oblivious to errors and issues in windows. Touchpad errors and malfunctions are universal in nature; they are experienced at least once by every laptop user irrespective of their laptop brand and operating system versions. However, in recent times, touchpad issues have been reported to a greater extent by Dell laptop users. While we have a separate and more comprehensive guide for how to fix a touchpad that is not working with a list of 8 different solutions, in this article, we will go over the methods to fix touchpad in Dell laptops specifically. First, the touchpad may have been accidentally disabled by the user, or second, the touchpad drivers have become outdated or corrupt.

Dell trackpad not working

Duration: When available, closed caption subtitles language settings can be chosen using the Settings or CC icon on this video player. Touchpad issues may be caused due to outdated or corrupt drivers, incorrect touchpad settings, hardware failure, or more. When your touchpad is not working as it should, see the expanding section below that best matches the issues that you are having and follow the instructions. Ensure the touchpad and your finger do not have any dirt, grease, liquids, or food on them the touchpad has to make good contact with your finger to work correctly. Ensure that the touchpad is turned on. Save any data, close any open programs, and restart the computer by using a wired USB mouse if available or Bluetooth mouse if it is already installed. If not, press and hold the power button down for at least 15 seconds to turn the computer off you lose any data that is not saved. When the cursor does work correctly, attach one device at a time, and test the cursor movement to see which device may have caused the issue.

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Click on the start menu and go into settings, select devices and navigate to touch pad, adjust and customize all the gesture options and test their impact on your touch pad. My solution is to reset it by disabling it and reenabling it in the device manager. Top Contributor. These settings are called touch guard and palm check in some touchpad utilities. Using the SupportAssist application provides automatic computer updates and detects issues that are resolved for you. Dell Support Resources. NOTE: After following the preceding steps, if the touchpad still does not work correctly, see the Touchpad Diagnostics section below. You may need to use an external USB or Bluetooth mouse. When performing the preceding steps and the touchpad still does not work correctly, you can use a restore point to take the operating system to a time the touchpad worked in Windows 10, it is called refreshing the operating system. If these quick steps did not resolve your issue, we have more detailed information in the Other Resources section. My laptop is out of warranty but thankfully DELL still post the old downloads. Latitude W10 audio jack detection problem. Some Dell laptop models let you turn the touchpad on or off when you press F9. Check the functionality of the touchpad and post the results. For information about how to turn the touchpad off and on on your computer, see Dell Knowledge Base article Disabling or Enabling the Touchpad on a Dell Laptop.

Has your laptop touchpad stopped working?

Isaac T. If that does not work, you may need to reinstall your operating system. If after trying all these steps, you're still experiencing issues with your touch pad, contact the Dell Tech support agent through social media on Facebook or Twitter. Select the Power icon. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein. Go to Devices. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. Hover your pointer over the Mouse listings, and you see a description that reads either: HID-compliant mouse When this is the only listing, it means one of two things: The drivers for your touchpad are not installed, and it is recognized as a regular mouse. I could probably write one with autohotkey but it wouldn't be the same as a command. Don't worry though, Asurion is your one-stop shop for troubleshooting your tech. Using the up or down arrows, highlight main.