Contact apple by phone

Back up your iPhone with iCloud or your computer in case your device is ever replaced, lost or damaged.

You can buy online or call You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find opening hours and contact information for all locations. If you are a business or professional user, visit Apple Store or call Lines are open Monday—Friday —

Contact apple by phone

You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device. Some purchases may be eligible for a refund. To request one, click the link below, sign in and select "Request a refund". You can find a history of the apps, subscriptions, music and other content you bought from the App Store and iTunes Store. View payment methods on file, change the order of your payment method or update your billing information. Find out how to look up your purchase history and verify charges that appear on your billing statement from Apple. Help your child sign in to Apple devices with their Apple ID, create a device passcode and use Family Sharing to access purchased apps and content. Identify legitimate emails from the iTunes Store and App Store. Identify and report phishing emails and other suspicious messages. Billing and Subscriptions. Cancel your subscription You can cancel a subscription from Apple, or a subscription you purchased in an app, directly in the App Store on your device.

Federal Government employees who want to purchase Apple products for personal use: Current and retired Contractors Family members Current, former, retired members, and family members of the following government entities are eligible: U.

Read about the variety of payment options you can choose from when you purchase from apple. Also, get more information about special pricing, offers, promotions, and other great deals with limited time availability. Apple accepts a variety of payment methods online. Click on a payment method below to find out more:. Note : Business lease, wire transfers, and money orders are ineligible payment methods for pickup items. Some payment types are ineligible for orders that ship to multiple addresses. If you are using an ineligible payment type for an order shipping to multiple addresses, you will either need to change the payment method, or ship your order to a single address.

Apple devices are expensive, which means that if you encounter a problem, you'll want to get it fixed right away. Luckily, Apple offers a variety of ways to contact their customer support team. Their main phone number is This should be the first number you call for nearly any issue. If you're an Education customer — for example, the representative for a school district that's using loaned iPads — you'll instead call

Contact apple by phone

Apple makes some of the best consumer hardware on the planet right now, but those iPhones and MacBooks are not invincible. Sometimes you will need to contact Apple support to help with a random glitch or to get a repair. Thankfully, Apple has first-rate customer service and plenty of straightforward ways to reach them. The process is easy. Hold times are almost non-existent, and the service is friendly. Also, if you have an Apple device, such as an iPhone or iPad, you can chat with support right in iMessage. A telephone is the most straightforward way to contact Apple support.

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Apple accepts a variety of payment methods online. During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card. Education Pricing. Sales and Product Inquiries. Find out how to get additional technical support and hardware service options for your Apple products. Title in the product s shall pass to you when the product s is picked up by the carrier from our warehouse. Use Apple's State and Local Government Store Opens in a new window to purchase Apple and third-party products using terms with Apple or via procurement card. However, your card will only be charged after your order has shipped. We send electronic Apple Gift Cards to the card recipient via email. Your guide to iPhone Find out about new features and how to use your iPhone. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Federal Government employees who want to purchase Apple products for personal use:. Gift Cards are also not for resale. You can use up to eight Apple Gift Cards at apple.

Connect by phone, chat, email, and more. At Apple, every product we make is built to last. We design durable, easy-to-use devices with innovative features that customers depend on, all while protecting their privacy and data.

Apple provides security features to enable you to protect your product in case of loss or theft. Standard Return Policy We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. Local and national telephone rates apply. Apple Communities Find answers, ask questions and connect with other Apple users. The organization or individual name on the order must exactly match the state tax-exempt certificate. Thanks for shopping at Apple. Federal Government employees who want to purchase Apple products for personal use:. Visit any of these Apple apps or sites and tap your Apple ID account avatar or choose Account from the main menu. Find a phone number for your country or region, or start a SignTime session. Void where prohibited or restricted by law. Please find the latest Monthly Grievance Disclosure.