Carmax ratings

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Claim your listing for free to respond to reviews, update your profile and manage your listing. CarMax has a rating of 1. Reviewers complaining about CarMax most frequently mention check engine, customer service, and test drive problems. CarMax ranks th among Car Buying sites. Last month I needed a car for my college-age daughter. We spent a few nights searching on Cars.

Carmax ratings

Partner content: This content was created by a business partner of Dow Jones, independent of the MarketWatch newsroom. Links in this article may result in us earning a commission. Learn More. After researching the best places to sell a car, we gave CarMax a 8. Daniel is a MarketWatch Guides team writer and has written for numerous automotive news sites and marketing firms across the U. Daniel is a MarketWatch Guides team authority on auto insurance, loans, warranty options, auto services and more. Rashawn Mitchner is a MarketWatch Guides team editor with over 10 years of experience covering personal finance and insurance topics. CarMax also offers services for financing and used car warranties. In this article, we at the MarketWatch Guides team will look at how buying and selling a car with CarMax works and compare its payments, experience and support to other companies. After hundreds of hours of industry research, we gave CarMax an 8. The car buyer and seller offers an easy process and fast service from start to finish. The table below shows how CarMax performed in each of these categories.

Ricky Noblesville, IN, carmax ratings. When I explained to the lady why the payment was late and asked if they could remove some of the finance charge, I was emphatically told "NO. After researching the best carmax ratings to sell a car, we gave CarMax a 8.

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Content on Jalopnik Advisor is commercial in nature and independent of Jalopnik Editorial and Advertising. Jalopnik Advisor content is free to consumers and always will be, however we and our partners may be compensated if you purchase a product or service through the links on this website. But is it a good idea to sell your car to CarMax? One of our review team members sold a vehicle through CarMax and offers their perspective on the customer experience here. We rate CarMax 4.

Carmax ratings

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review. Its location on this page may change next time you visit. The greater at the front desk sent me to the proper agent and it took less than 10 minutes to get the form. There was no charge for this service. The reviews I read were discouraging but I kept reading. One thing I notice about the sales was nobody had the car checked out by a or their mechanic. Most of the reviews were from out of state, so I decided to start reading about California and the reviews were better but I was still a bit nervous.

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Laquisha was awesome!!! In that moment, I was extremely frustrated and rightfully disgusted. Nancy B. You cannot negotiate with CarMax. Contains image or video. Linze M. The business office manage really didn't seem to care, was just following a scripted response sheet. CarMax headquarters is located in Richmond, Va. I'm right there too. We also considered the fees companies charge to use their platforms. I would refinance with my bank, but the CarMax loan is 3. Each option shows the selling price of the car and the mileage. Purchased a car from Carmax, had a transmission issue after a month, purchased the MAXCARE only to be told that they were not taking maxcare customers at that time and we needed to take it to a dealer. She told me she would create a new case today and some will follow up in 24 to 48 hours which is really in 3 to 4 days since they're not in the office over the weekend.

But is CarMax right for you?

However, there are a moderate amount of cars with very low mileage. Below you can see how CarMax compares to other companies that purchase vehicles. Thanks Francesca 3 Thanks for your vote! Customer Service. Simple and no hassle. Updated: Jan 28, CarMax used to be the place for fair deals. How long does a CarMax selling offer last? Yet considering CarMax sold nearly 1 million vehicles in , the negative reviews account for a small percentage of customers. All of a sudden, the amounts were different. My wife loved the car so we bought it, and they may have made the sale, but they lost a lifetime customer. Follow Shanel W. Claim your free account.