Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time.

Book genius bar

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. So the next time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take. Always back up your data. If Epperson had just one tip, this would be it. In these instances, all the data on the device is lost. Leave your computer expert friend at home. Everybody has the boyfriend, the cousin or the uncle who knows everything about computers.

Once you do, you'll be asked to sign in with your Apple ID. Instead, it suggests a phone call or online chat with Apple support. Most Apple products are eligible for mail-in service.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. There are many service providers that Apple trusts with support.

Book genius bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based.

Walmart edmonton flyer

AirDrop not working? Email address. Leave them at home, says Epperson. Found in Apple retail stores, it also offers classes and workshops. There are many service providers that Apple trusts with support. Select the one that best matches your need if there isn't a match, click The topic is not listed. Tweet your questions to AppleSupport. Chat Get real-time assistance from an Apple expert right on your computer or mobile device. You can search by location, ZIP code, or keywords, such as a mall's name. To decompress after his shift was over, Epperson would go home, go to his room and not talk to anyone. Wales vs France live stream: How to watch Six Nations online. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead.

So the next time something goes wrong with your Apple gear, keep his tips in mind:. Read preview. There are many service providers that Apple trusts with support. Tell us why! Social Links Navigation. Visit us online or give us a call to begin the process of sending your device to an Apple Repair Centre. Otherwise, click the name of the Apple Store you want to take your device to. You'll now receive an email to confirm everything. It indicates a way to close an interaction, or dismiss a notification. If you want to learn how to use your products, Apple has other in-store options. You'll now see a list of your nearest Apple Stores with a Genius Bar.