Boohooman returns uk

Create a return How do I return? No packaging, no problem!

If you are a customer in the European Economic Area EEA , you have 28 days to cancel your order because you have changed your mind. This cancellation period starts from the day you have received all of the items in your order. Find out how to return your item s using our hassle-free, 3-step returns process here. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please return your item s to us within 28 days and remember to get in touch before returning. You can do this by filling out the form on our Customer Service Hub here , and a member of our team will look into it.

Boohooman returns uk

If you are a customer in the European Economic Area EEA , you have 28 days to return your item s after receiving your order. Find out how to return your item s at number 4. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account and any associated accounts from placing orders in future. Please return your item s to us after finding the fault, and remember to get in touch before returning. You can do this by filling out the form on our Customer Service Hub here , and a member of our team will look into it. This two week period starts from the day after you receive your order or from the day after you receive the last item of your order. There are a couple of other ways to cancel your contract with us. Email us: [email protected]. Please note that if you choose to return via any method other than one of our chosen carriers options given when arranging a return via our portal below , you will remain responsible for the items, including for any loss or damage, until we receive them. All returns are quality checked — items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. Refunds will not be given if they do not comply with our returns policy.

We may not accommodate a request to change or delete your personal data if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect. We will ask you boohooman returns uk your preferences in relation to receiving marketing communications by email, post, SMS and other communication channels. We have the right to disable any user identification code, password or account at any time, if in our sole discretion you have failed to comply with any of the provisions of these Terms of Use, boohooman returns uk.

Repack your items. No packaging, no problem! Either print your returns label at home or in store. Once you have processed your return in the portal you're ready to post it off. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. You've got 28 days to send something back to us from the day you receive it.

If you are a customer in the European Economic Area EEA , you have 28 days to cancel your order because you have changed your mind. This cancellation period starts from the day you have received all of the items in your order. Find out how to return your item s using our hassle-free, 3-step returns process here. If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please return your item s to us within 28 days and remember to get in touch before returning. You can do this by filling out the form on our Customer Service Hub here , and a member of our team will look into it. This two week period starts from the day after you receive your order or from the day after you receive the last item of your order. There are a couple of other ways to cancel your contract with us.

Boohooman returns uk

No packaging, no problem! If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. If you have a shipping related question or maybe you need to track your order. Please turn it on so that you experience this sites full capabilities. You are using an unsupported browser or your browser might be in the Compatibility View mode. Your cookies are disabled. To experience the full world of Boohoo, please enable these or check whether another program is blocking them.

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Where processing is restricted, we are allowed to retain sufficient information about you to ensure that the restriction is respected in future. Identity Contact Profile Usage Technical Marketing and Communications Consent To use data analytics to: improve our website, products, services, marketing, customer relationships and experiences; and for market research, statistical and survey purposes. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account and any associated accounts from placing orders in future. These terms of use are entered into by and between you and boohooman. All provisions of the Terms of Use as to limitation and disclaimer of warranties, limitation of liability, boohoo. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to any third party. We require any third party who is contracted to process your personal data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law. You will always have full control of your marketing preferences. While our website is designed for a general audience, we will not knowingly collect any data from children under the age of 13 or sell products to children. Login to our returns portal. If you wish to complain about information or materials uploaded to our site by other users please contact us on [email protected]. Lawful basis for processing including basis of legitimate interest. The legal basis for processing your personal data We will only collect and process your personal data where we have a legal basis to do so.

Create a return How do I return?

Disgusting customer service. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. If you are a customer in the UK or the European Union EU , you get 14 calendar days under law to cancel your order if you change your mind. Love, boohoo x. These terms of use are entered into by and between you and boohooman. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. If we do not accept that the Product is faulty, we shall inform you of our decision. See our terms of use and privacy notice. We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. The personal data we collect from you is required to enter into a contract with boohoo, for boohoo to perform under the contract, and to provide you with our products and services. You must ensure that any and all information and material which you post to User Content and use of any interactive services associated with it complies with following standards. Product reviews will only be accepted from genuine, verified purchasers in the correct language for the relevant website and will not be accepted from our employees.