Asus rma

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Nainstalovat Steam. I called up and they said I had damaged the card. When they sent me the blurry picture, it looked like the faceplate on the ports was misalighted and a tiny bit of metal around the Display port was bent. It sounds like they were trying to rip me off. When I asked specifically what the damage was, they said it was their poilicy not to test the card further because of the visible damage. So, even though a piece of slighlty bent metal probably isn;t causing the entire card to fail, they will use it as an excuse not to RMA the card. It's absolutley disgusting.

Asus rma

Log in. Sign up. Home Forums Intel Intel Motherboards. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding. I got baffled and decided to get their RMA case number. I just didn't know why they referred me to go to Best Buy in the first place? They are confusing and an idiot perhaps. Does anyone really do this at all? The Geek Squad workers are gonna call them and confirm with them and wonder why this guy said this. Maybe he was talking about my warranty perhaps. I just wanted an RMA.

Had I known that the motherboard was not covered under the warranty, as they should have informed me, I would have thrown it away - most likely and bought a ROG strix X99 or RAMPAGE V ed 10 without having go through the inconvenience and cost of packing and posting, asus rma, asus rma well as waiting for two weeks for getting a reply from them.

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Asus rma

If you are consumer and your unit is still within warranty, you will be eligible to purchase a one way shipping label from ASUS. Take advantage on using ASUS shipping rate to save money on shipping label. It may take ASUS up to 24 hours to process your payment, after which we will create and send your shipping label to the email address provided to us. If you believe your product has not yet reached the warranty end date, please upload your proof of purchase by creating your Online RMA step 1. In order to continue with an RMA Return Materials Authorization for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type. The Diagnostic Fee is non-refundable, and does not cover the actual cost of repair.

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But it was someone high. Everywhere Threads This forum This thread. Replies 3 Views That is why we're not able to open a FedEx claim. I know it's on the recall list, but if it was working just fine and you were not doing a custom loop then why RMA the board? While I can understand your point with the carrier, as you can see in the video, the outer package was intact so there is no indication that the item was mishandled by the carrier. For a better experience, please enable JavaScript in your browser before proceeding. Next Last. Motherboards Nov 17, Colif. It was supposed to be a buy back due to the VRM corrosion issues.

Genuine parts and accurate diagnosis keep your favorite ASUS products running longer for less. If your device is in-warranty and in need of service, let our ASUS-certified product experts service your unit free of charge. If your device is out-of-warranty, request a comprehensive hardware diagnostic from our service center.

If you believe your product has not yet reached the warranty end date, please upload your proof of purchase by creating your Online RMA step 1. Question M. It may be possible that this damage resulted from insufficient packing materials to protect the item during transit. The Diagnostic Fee is non-refundable, and does not cover the actual cost of repair. I can call Best Buy and inform them that I took care of it. Top Bottom. From the video it appears that the damage was there when the item was packed. Calvin7 Titan. Take them to small claims court and send the story to linus? Please post away opinions! When I asked specifically what the damage was, they said it was their poilicy not to test the card further because of the visible damage. Starlink Talk. After the diagnostic fee is paid, your RMA instructions, checklist and pre-paid shipping label will be processed and sent to you via email in order to send in the unit. Because of the circumstances the quote that you received for repairs is valid and will need to be paid in order to complete the RMA process.