Astound business support

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We will explain things that may differ from your regular monthly rate, like one-time and prorated charges if you add services to your account. And your statement alerts you with the important information regarding your services. Your bill is easy to read. Returning equipment is a simple process and Astound Business Solutions can supply you with the prepaid FedEx shipping label. Learn how to start your return. What are Sun Outages? When do sun outages happen and how long do they last?

Astound business support

The first thing you want to check is if your modem is plugged into AC power and the modem lights are all lit up. If you see the lights indicating power, receive, send, and online are all on and solid, that means the modem is online. There should also be 1 blinking activity light that indicates communication to your computer. If this is not the case, unplug the AC power cord from your modem, wait 30 seconds and plug it back in. If you have the same result with the lights after waiting minutes, please call tech support. If the lights come back on, as desired, please re-test your internet connection by going to any website. If you can pull up a website, your service is restored. If you are still unable to go to any website and you also use a wireless router, unplug the router from AC power, wait 30 seconds, and plug it back in. Wait minutes and re-check your internet connection by going to any website. If you can pull up any website, your service is restored. If you are still unable to go to any website, restart your computer and try to go to any website again. If you are still unable to go to any website, please call tech support for further assistance.

It looks like queenie16_1 already got an order for Astound Broadband at this address. Address Region To get started, enter your address. All names, logos, images and service marks are property of their respective owners, astound business support.

Astound must have an accurate street address for the location of each landline telephone. If you would like to make an address update request, please complete the Address Update and Verification Form. Astound Business Voice, like all Astound services, also requires that our facilities maintain power. To that end, all of our key facilities have automatic back-up generators, and we have our own back-up power supplies at most other levels throughout our systems, as well as contingency plans in place to minimize the likelihood of an outage. In the unlikely event that the Astound facility that supplies service to your business loses power, then your phone service will not work, even if you have power at your location. If you have an emergency alert system that uses your phone system, such as Life Alert, it will not work if your Business Voice service is not working.

Astound has been providing scores of business throughout San Luis Obispo Country fiber optic internet connections that significantly improves internet speeds and reliability. Now Astound is providing fiber optic internet to residential customers throughout San Luis Obispo County. Learn More. Digital West's new Hosted Voice business telephone system gives your business flexibility, scalability and high-end features for a robust and comprehensive communications solution. Hosted Voice communicates via a private and secure network that can expand your reach and modernize the way you do business today. Building Fiber Optic Internet On The Central Coast Astound has been providing scores of business throughout San Luis Obispo Country fiber optic internet connections that significantly improves internet speeds and reliability. Hosted Voice Business Phone Systems Digital West's new Hosted Voice business telephone system gives your business flexibility, scalability and high-end features for a robust and comprehensive communications solution. Thousands of customers rely on us.

Astound business support

We use cookies to improve your experience on our site and to show you relevant advertising. By clicking "Accept" you consent to the use of these cookies. To find out more, see our privacy policy. Our services vary based on location. Let's see what we have available at your address. Astound Broadband is available at your address. Get ready to experience faster, easier, more reliable service than you ever thought possible—continue to get connected. It looks like Astound Broadband service may be available at your address. Give us a call at to discuss your options with one of our award-winning customer service representatives. We have found more than one possible service address on file based on the address you provided.

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Get ready to experience faster, easier, more reliable service than you ever thought possible—continue to get connected. First Name. These cookies do not store any personal information. What will remain the same? Download Attendant Console. Will my Static IP ever change? An IP address is required to navigate the Internet. Call us at if you have any questions. When do sun outages happen and how long do they last? Locking down your Wi-Fi network minimizes the likelihood of neighboring businesses and their patrons from using your wireless network. If you are still unable to go to any website, please call tech support for further assistance.

Astound Business October 7, Contact Us.

Access Your Email. Well, it's your lucky day. Necessary cookies are absolutely essential for the website to function properly. We also use third-party cookies that help us analyze and understand how you use this website. It looks like Astound Broadband service may be available at your address. By clicking "Accept" you consent to the use of these cookies. An IP address by its nature is associated through a duration of time typically 1 hour with a particular piece of hardware. Can I use my own modem for Gig Speed service? Please note that while some manufacturers indicate they support a specific range of internet speeds, we strongly recommend certain specifications in order to receive optimal Astound internet speeds and ensure compatibility. Other restrictions may apply. Close Privacy Overview This website uses cookies to improve your experience while you navigate through the website. This category only includes cookies that ensures basic functionalities and security features of the website.