Apple tv app not working on xfinity

Internet connection is strong. Have restarted Xfinity X1 box multiple times and have emptied locally stored app data from Xfinity X1 box. Page content loaded. Oct 7, PM in response to ScottBojko.

This section lays out easy steps to get your app up and running again. Start by ensuring your Apple TV and streaming device are connected to the internet. Wireless issues can often be fixed by moving the router closer to your Apple TV or by using a wired connection. Check the network status on your device and run a speed test. If the connection is weak, reset your router or contact your internet service provider. Often a simple restart can solve the problem.

Apple tv app not working on xfinity

Internet connection is strong. Have restarted Xfinity X1 box multiple times and have emptied locally stored app data from Xfinity X1 box. Page content loaded. Oct 9, AM in response to GregS Slower tiers of Wi-Fi connections might not be fast enough to stream HD video content. As mentioned in the article, when doing so "the Apple TV app restores it to original settings and removes your personal information". Get Support. Oct 19, PM in response to OrigamiFan1. Whenever I start a show on the app. Sign in.

If you're using a compatible smart TV, streaming device, or gaming console that's connected to the internet, the Apple TV app should update automatically. Use the up or down arrow buttons to get to Privacy and press OK. We can not troubleshoot the app on your TV but if you are using trying to access it via the X1 box we can troubleshoot this with you.

Sunday, April 16th, AM. Google TV box. I have tried rebooting the X1 cable TV box. I thank you for your attention. Accepted Solution. Hello ventruejusticar , thanks for reaching out for help on our forums!

Saturday, April 16th, AM. I'm really sorry to hear this and I'd like to help! Got it, thank you for letting me know. When you back out of the app, it doesn't do anything I take it. Have you rebooted the phone?

Apple tv app not working on xfinity

Tuesday, March 29th, PM. I have tried times to sign into appletv thru the xfinity app platform. Frustrated is an understatement to describe my experience.

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Is there some issue with live streaming apps and its changing frames and all that or something? Thank you for keeping us posted, 45C! After installing and setting up the new box, I reinstalled all the apps. Apple TV has…. This typically happens after there's an update to the equipment, and it doesn't register properly with our network. Jan 24, PM in response to meekee3. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. Skip to content. Xfinity Community Forum. Buy Expand child menu Expand. And working for AWS I was able to find the correct chat room and talk directly to one of the developers. Since at least January, and probably longer, the Xfinity Stream app for Apple TV has been unable to remember your login. Loading page content. Just signed up for 3 months for free new IPad and watched 5 episodes of Ted Lasso and now I get the same response as above.

This section lays out easy steps to get your app up and running again.

This is not the only thread or comment that I've discovered relative to this problem so Xfinity should devote energy to resolving this While I thought that it was in regards to just the wireless 4k box, the wired 4k box actually also has this issue. Previous Previous. I thank you. Users should make sure they have the latest version of the app and consider reinstalling it if problems continue. Also restarted Xfinity box numerous times. Basically, Apple Support did not know much about anything technical other than whether my subscription was valid or not. Wireless issues can often be fixed by moving the router closer to your Apple TV or by using a wired connection. Cell Phone Guides Expand child menu Expand. The TV apps seemed to get past that hiccup after that.